A security guard is generally the first line of defense in security-related situations and the first person people seek in emergencies. If a security guard has such important duties to perform, think about the person that leads them. A Security Guard Supervisor. Here are some qualities security guard field supervisors carry as leaders:
Being Knowledgeable & Skilled
Firstly, being a leader requires you to be knowledgeable with critical thinking skills. An efficient security supervisor is well aware of the risks and dangers to the people and assets and possesses skills to sense vulnerabilities by implying practical security measures.
Good security supervisors know how to calm people down when emergency strikes or things go out of control. They can effectively judge the situation and make an abrupt decision to manage it. They do not quickly jump into a situation without calculating the consequences. For example, a good supervisor knows how to rescue the people from a fire outbreak before the arrival of the firefighters.
Having Effective Communication Skills
Effective communication across the team is crucial for successfully handling a tricky situation. Therefore this is one of the essential qualities a security guard supervisor must possess.
Maintaining Honesty and Integrity
Duties such as handling sensitive information, checking identification, and taking care of a property, require a supervisor to be discreet and honest.
Motivating the Team:
Countless duty hours and stressful situations can lead to a meltdown among security guards. Therefore, the role of a supervisor is crucial in such a scenario. Last but not the least, a leader is the one who empowers the team and inspires them to perform better. Under an energetic and charismatic leader, the team always feels positive, encouraged, and inspired.